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    Officer/ Associate Manager, Customer Experience | New Job 2019 | Blogs71

    Associate Manager, Customer Experience
    Associate Manager, Customer Experience

    Officer/ Associate Manager, Customer Experience | New Job 2019 | Blogs71


    BRAC Bank


    Job outline

    Vacancy: N/A

    Job Nature: Full Time

    Age: Any

    Experience: a minimum of three year(s)

    Gender: each

    Job Location: Dhaka

    Salary vary: Not mentioned

    Published: Jun 01, 2019

    Deadline: Jun 08, 2019

    Job Description / Responsibility


    • Define and implement standards/procedures for guaranteeing highest client expertise.
    • Utilize different channel platforms in reaching bent customers to assist resolve problems and supply fast response to inquiries.
    • Liaise with the assembly and artistic departments to make sure delivery of prime quality product and services.
    • Establish communication mediums through that customers will pronto contact a corporation.
    • Oversee the restructuring of a company into a customer-focused institution.
    • Ensure compliance with acceptable standards of client service.


    • Conduct studies and analysis to get new techniques necessary for rising client expertise.
    • Organize coaching programs for Branch employees so as to update their job information and enhance their Job Nature

    Full Time

    Educational needs

    Minimum Graduation, ideally in Business Administration/Banking and Finance/ Marketing/ Management/ political economy, from a putative university

    Experience needs

    At least three year(s)

    Job needs

    Minimum three years' expertise for in relevant role in cordial reception and telecommunication businessExcellent social, negotiation and communication talent

    Strong English communication skills (oral and written)

    Thorough information of MS workplace package

    Ability to figure beneath stress and adaptative to changes

    Ability to figure in and contribute to team building setting

    Gender: each
    Age: Any

    Job Location

    Dhaka

    Salary Range

    Not mentioned

    Job Source

    jagojobs.com on-line Job Posting

    Apply directions


    Application Deadline : Jun 08, 2019

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