Officer/ Associate Manager, Customer Experience | New Job 2019 | Blogs71

Associate Manager, Customer Experience
Associate Manager, Customer Experience

Officer/ Associate Manager, Customer Experience | New Job 2019 | Blogs71


BRAC Bank


Job outline

Vacancy: N/A

Job Nature: Full Time

Age: Any

Experience: a minimum of three year(s)

Gender: each

Job Location: Dhaka

Salary vary: Not mentioned

Published: Jun 01, 2019

Deadline: Jun 08, 2019

Job Description / Responsibility


  • Define and implement standards/procedures for guaranteeing highest client expertise.
  • Utilize different channel platforms in reaching bent customers to assist resolve problems and supply fast response to inquiries.
  • Liaise with the assembly and artistic departments to make sure delivery of prime quality product and services.
  • Establish communication mediums through that customers will pronto contact a corporation.
  • Oversee the restructuring of a company into a customer-focused institution.
  • Ensure compliance with acceptable standards of client service.


  • Conduct studies and analysis to get new techniques necessary for rising client expertise.
  • Organize coaching programs for Branch employees so as to update their job information and enhance their Job Nature

Full Time

Educational needs

Minimum Graduation, ideally in Business Administration/Banking and Finance/ Marketing/ Management/ political economy, from a putative university

Experience needs

At least three year(s)

Job needs

Minimum three years' expertise for in relevant role in cordial reception and telecommunication businessExcellent social, negotiation and communication talent

Strong English communication skills (oral and written)

Thorough information of MS workplace package

Ability to figure beneath stress and adaptative to changes

Ability to figure in and contribute to team building setting

Gender: each
Age: Any

Job Location

Dhaka

Salary Range

Not mentioned

Job Source

jagojobs.com on-line Job Posting

Apply directions


Application Deadline : Jun 08, 2019

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