Officer - Technology Infrastructure Support | New Job 2019 | IT Access Control Department

Officer - Technology Infrastructure Support
Officer - Technology Infrastructure Support

Officer - Technology Infrastructure Support | New Job 2019 | IT Access Control Department


BRAC Bank

Job outline

Vacancy: N/A

Job Nature: Full Time

Age: Any

Experience: two to three year(s)

Gender: each

Job Location: Bogura

Salary vary: Not mentioned

Published: Jun 01, 2019

Deadline: Jun 08, 2019

Job Description / Responsibility


  • Installing and configuring component, software, systems, networks, printers and scanners
  • Having Sound data on latest tools, technologies and systems.
  • In-depth understanding of code, hardware and applications.
  • Practical data on High officials/Critical Customers IT Support of an outsized company ( ideally in Bank )
  • Supporting cross purposeful activities for brand new applications roll out and implementation.
  • Access Management and Periodic Review of In-house and Enterprise applications.


  • Periodic user feedback assortment for BRAC Bank Technology services and escalates to Concern service house owners or connected department to mitigate or improve underline IT problems.
  • Take possession of IT Support/Service mails and Technology Contact Centeur to make sure effective resolution of user problems.


  • Creating hassle tickets in IT Service management code (Microsoft System Center Service Manger) for user problems supported phone and IT support/Service mail to trace problems, resolve or step up till completion.
  • Sending Periodic bulk SMS and bulk e-mails to BRAC Bank Ltd. Account holders to give notice vital updates, numerous offers et al valuable info.

Job Nature

Full Time

Educational necessities

Minimum degree in engineering science or Engineering from purported universities with satisfactory tutorial account.

Experience necessities

2 to three year(s)

Job necessities

2-3 years of expertise in IT Support perform, ideally in Banking.

Should have expertise in application and code support of huge native firms.

Familiar with IT Service Management normal (ISO 20000/ITIL).

Hard operating and Multitasking ability struggling.

Excellent communication ability.Hands on expertise on reportage.

Must be at home with any ITSM
Applications (System Center Service Manager is preferable)

Ability to figure in Bogura.Gender: each
Age: Any

Job Location

Bogura

Salary Range

Not mentioned

Job Source

jagojobs.com on-line Job Posting

Apply directions


Application Deadline : Jun 08, 2019

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